Policies & Safety
Safety Tips for Drivers.
Practical guidance to help you stay safe, confident and prepared on every trip - before you set off, while you drive, and after you drop off.
Before the Ride
Set Yourself Up for a Safe Shift
Verify Passenger Identity
Check the passenger's name and profile photo (if available) before allowing them into your vehicle.
Keep Your Vehicle in Good Condition
Regularly inspect and maintain your vehicle - brakes, tires, lights, and other essential safety components.
Plan Your Routes
Familiarize yourself with the area before starting, and use GPS to choose the safest and most efficient route.
During the Ride
Stay Alert, Stay in Control
Follow Traffic Laws
Obey speed limits, traffic signals, and all road regulations.
Minimize Distractions
Avoid using your phone while driving; use hands-free devices only when necessary.
Keep Doors Locked
Lock vehicle doors while driving to prevent unauthorized access.
Trust Your Instincts
If a passenger makes you feel unsafe, you have the right to decline or end the ride.
Stay in Well-Lit Areas
Prefer pickups and drop-offs in busy, well-lit locations, especially at night.
Well-lit, busy pickup points keep every trip safer, day or night.
After the Ride
Carry the Same Care Into Your Next Trip
Stay Focused
Minimize distractions and remain focused before moving to your next trip.
Keep Doors Locked
Keep your vehicle doors locked whenever appropriate.
Trust Your Instincts
Trust your instincts if any situation feels unsafe.
Well-Lit, Populated Areas
Continue choosing well-lit, populated areas when waiting for your next passenger.
Additional Tips
A Few More Habits Worth Building
- Learn how to use the app's emergency features
- Use cashless payments to reduce the need to carry cash
- Avoid sharing personal information with passengers
- Keep your phone charged and share your working hours if possible
- Carry a first aid kit, flashlight and fire extinguisher
- Dress professionally and stay courteous throughout every journey
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