PowerCabs Lost Item Recovery
Lost Something in a Taxi? Let’s Try to Get It Back.
We’re here to help — even if you don’t know which taxi you took.Losing your phone, wallet, bag or something personally important can be upsetting. Not knowing which driver to contact can make it even more stressful.
How Our Lost Item Recovery Service Works
A simple process. A free first search. You decide what happens next.
-
Tell Us What You’ve Lost
Complete our short lost-item report with whatever details you remember about your journey.
Don’t remember the registration number or taxi company? That’s okay. Give us the information you have, and we’ll work with those details.
-
We Search for Free
We check your report against our initial dataset of approximately 2,000 drivers, at no charge.
Our goal is to identify a possible match before asking you to pay for further investigation.
-
No Match? You Choose Whether to Go Further
If we don’t find a likely match, we’ll let you know. You can then choose an extended investigation for €15 using our wider database of approximately 7,000 drivers.
-
If Your Item Is Found, We’ll Explain Your Options
If a driver confirms your item has been found, we’ll contact you and explain the return options.
Any retrieval or delivery charges are separate and will be explained before you agree to them.
Free first search
€0
Against approximately 2,000 drivers. No card details, no obligation.
Extended investigation
€15 if you choose to proceed
Only offered if the free search finds no likely match. You decide.
Our database includes approximately 7,000 drivers, with an initial search of 2,000 drivers offered free of charge.
Any retrieval or delivery cost is separate again, and quoted to you before anything happens.
Why Choose PowerCabs Lost Item Recovery?
We’re not just another taxi company. We’re a team that genuinely cares about helping you get your belongings back. Here’s what makes our service different:
-
We Start by Helping, Not by Charging
Our free initial search gives you a chance to identify a possible taxi before deciding on further investigation.
-
You Don’t Have to Be a PowerCabs Passenger
Lost something in another taxi or through another booking service? You can still submit a report. We investigate using the information and driver data available to us.
-
A Wider Driver Database
Our available data covers approximately 7,000 drivers, with an initial search of 2,000 drivers offered free of charge.
-
Clear Fees. Your Decision.
We explain the free search, the optional €15 extended investigation and any separate retrieval costs before you commit.
-
Your Belongings Matter to Us
A lost item isn’t always just an item. It could be a phone full of memories, a wallet with essential cards, keys you need to get home, or something with sentimental value.
Lost item recovery
Our Recovery Results
- 1,248+
- Items successfully returned
- 892+
- Lost-item reports investigated
- 7,000+
- Drivers in our available data network
Figures updated regularly using verified records.
What Our Customers Say
The most meaningful measure of our service is what our customers say about their experience.
-
“I left my phone in a taxi after a night out and didn’t know which company it was. PowerCabs searched through their driver network and found it within a day. I couldn’t believe it!”
Sarah M.
Dublin
-
“I lost my handbag on the way to the airport. I wasn’t even sure which taxi firm I used. The team were so helpful and kept me updated. My bag was returned to me and I’m so grateful.”
James T.
Cork
-
“I thought I’d never see my wallet again. I didn’t know the taxi company, but PowerCabs still managed to find the driver. The service was professional, friendly and really reassuring.”
Aoife L.
Galway
Don't worry if you don't know everything
Report a Lost Item
Fill in whatever you can remember. The first search is free, and we will come back to you either way.
- Your taxi number and journey route, if you remember them.
- The approximate date and time of your journey.
- A clear description of the item - colour, brand, and any identifying details.
Good to know
The first search is free and carries no obligation. If it does not produce a likely match, the extended investigation across our wider driver data costs €15 and only goes ahead if you ask for it. Neither search can guarantee that your item will be found or returned — we investigate the information available to us and tell you honestly what we find. If your item is located and you want it retrieved or delivered, a separate cost may apply depending on distance and circumstances; you will be told that cost and asked to approve it before anything further happens.
Get the PowerCabs app
Book in seconds, track your driver door to door, and pay the fare you were quoted.
