Left Something in a Taxi?
/ We can help
Sometimes the problem isn’t finding your item. It’s finding the driver.
You remember getting into a taxi. You remember getting out. You just do not know who was driving.
Tell us what you remember and our team investigates the information available to us to try to identify the relevant taxi or driver — then makes contact on your behalf where appropriate.
Tell us what happened
/ You do not have to be a PowerCabs passenger
If it was a taxi, we’ll try to help.
Your journey may have been booked through another platform, taken with another taxi company, or simply hailed on the street. You can still ask us to investigate.
/ Simple and transparent
Why €15?
Because a real investigation takes real people.
The €15 is not a charge for your belongings. It covers the work involved in trying to locate them — and it is the only fee you pay unless you later ask us to arrange a retrieval.
Recovery cannot be guaranteed. If your item is found and you want it returned, we tell you what that costs and you decide.
What it covers
- Review the information you provide
- Investigate the journey information available to us
- Try to identify the relevant taxi or driver
- Contact the driver where appropriate
- Help you through the recovery process
Secure checkout by Stripe
/ No surprises
We find it. You decide what happens next.
If your item turns up, nothing is charged and nothing is arranged until you say so.
Item found
We contact you as soon as the relevant driver confirms your item has been located.
We check the distance
Any retrieval cost depends on where the driver is and where you want the item returned.
We give you the price
You are told the retrieval or delivery cost before anything further happens.
You decide
Approve it or decline it. Declining costs you nothing beyond the investigation fee.
We arrange the return
If you approve, we coordinate getting your belongings back to you.
/ Don't worry if you don't know everything
Tell us what you remember
Even small details help the investigation, and nothing below is a dead end if you cannot answer it. Pickup and drop-off, the rough time, the taxi company, a registration, anything about the driver, and a clear description of the item all give us something to work with.
- Your taxi number and journey route, if you remember them.
- The approximate date and time of your journey.
- A clear description of the item -- colour, brand, and any identifying details.
/ From lost to found
One investigation can turn “I’ve lost it” into “I’ve got it back.”
You get home after a long evening. You reach for your phone. It is gone.
You remember the taxi — but not the registration, not the driver, and not how to contact either.
You tell PowerCabs what you remember. We investigate, and try to identify the driver.
That is what this service is for.
/ For drivers
Great drivers do more than drive.
They help.
When a passenger leaves a phone, wallet, laptop or bag behind, the driver is the one person who can put it right — and the one who decides whether that stranger’s day gets worse or better.
PowerCabs is building a community of professional drivers who treat honesty and service as the job, not an extra.
Power your earnings. Power your reputation. Power your community.
Good to know
The €15 fee covers the investigation and assistance involved in trying to identify the relevant taxi or driver and locate your item. Recovery cannot be guaranteed. If your item is located and you request retrieval or delivery, an additional fee may apply based on the distance and circumstances — you will be told that cost and asked to approve it before we proceed.
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Buckle up Ireland!